ComDove
ComDove
D2C & eCommerce

From first message to delivered order

Share product photos and price lists, send order updates and re-engage customers with follow-up messages — all on your own verified WhatsApp number.

⚡ Powered by Official WhatsApp Business API
EnquiryBook a demo
D2C brand confirming an order with a customer on WhatsApp
Trusted by growing Indian businesses
Customer logo
Customer logo
Customer logo
Customer logo
Customer logo
Built for D2C & eCommerce businesses

Use cases

Product photos & pricing

Share product photos & price lists in chat

Products, prices and photos are sent right inside the WhatsApp conversation — no separate app for the customer to install. A shopper can go from "is this in stock?" to a clear answer without ever leaving the chat.

  • ✓Product photos and price lists sent as chat media
  • ✓Answers happen in the same thread
  • ✓No app download required for customers
A shopper asking whether a travel backpack is in stock, answered with photos, ₹2,499 pricing and specifications in the same chat
Follow-up messages

Re-engage customers with follow-up messages

Automatic follow-up messages reach a shopper who went quiet mid-conversation. A well-timed nudge on the channel they already check brings interest back that would otherwise fade.

  • ✓Automatic follow-up on quiet conversations
  • ✓Sent on the channel customers actually open
  • ✓Brings back interest that would otherwise fade
An automatic follow-up sent 24 hours after a shopper went quiet, reviving the conversation
Order updates

Send order & delivery updates as WhatsApp messages

Confirm order details and dispatch as a simple WhatsApp message before it ships. A quick, clear message before dispatch means fewer refused deliveries and less confusion at the door.

  • ✓Order details confirmed before dispatch
  • ✓Fewer refused or returned deliveries
  • ✓Less confusion at the door
An order for wireless headphones confirmed and then dispatched with a tracking link, all in one WhatsApp thread
Order & delivery updates

Shipped, out for delivery, delivered

Status updates sent automatically, so customers stop messaging to ask "where is my order?" Shipped, out for delivery, and delivered notifications keep buyers informed without support tickets.

  • ✓Automatic shipped and delivery updates
  • ✓Fewer 'where is my order' messages
  • ✓Keeps buyers informed without extra support load
Shipped, out for delivery and delivered updates arriving automatically in a shopper's WhatsApp chat

Frequently asked questions

Do I need my own WhatsApp Business API number?

Yes — we help you verify one through Meta's official Embedded Signup, usually within 24 hours.

Can customers get order info directly through WhatsApp?

Yes, the AI agent can answer product questions and send order and delivery status updates as WhatsApp messages, without an agent touching the chat.

Does it work with my existing store?

Order and delivery update messages can be triggered from events like a shipping status change in your store.

Is there a setup fee?

No. Start free for 14 days, then pick a plan — no card required to begin.

Trusted by growing D2C brands
Customer logo
Customer logo
Customer logo
Customer logo
Customer logo

What D2C founders say

Start selling on WhatsApp

Fourteen days free, no card required, and a real person to help you go live.

EnquiryChat with us on WhatsApp